We pride ourselves on the level of care we provide our patients with, but don’t just take our word for it – read some of our most recent reviews and decide for yourself.
Excellent service from Illume recently. I had a sudden toothache and was seen the same day. The practice phoned me a few days later just to check how I was. When the problem returned the following week I was again seen within a matter of hours. The assessment of my problem was thorough, and the resulting treatment effective.
We’ve seen the same dentist at Illume for 20 years! A testimonial in itself. Friendly, caring and a total professional service. We would never go anywhere else!
My first visit to Illume and I have never been treated so well. Everyone made me feel comfortable in the practice. Such an amazing difference to the NHS dentist I used to visit. I was completely relaxed. Slightly out of my way, but definitely worth the visit to such a caring dentist.
Illume is a fantastic dentist conveniently located in Cheltenham. They provided excellent pain free treatment of a bad tooth. I don't live close, and it is a bit of a trek for a visit to the dentist. But after my first appointment, experiencing the professional, really friendly atmosphere, I won't want anybody else looking after my teeth. You can take for granted the quality of treatment and sympathetic care. I really believe that you get what you pay for. Being with a 'cheap' dentist before taught me that it was just false economy; pay a bit more to get the job done right the first time is my philosophy.
I started my fixed brace treatment at Illume about 2 months ago, and the very friendly welcome, advice, consultation, care plan and treatment has been amazing. The facilities within the practice are also top notch, so different from any dentist I have been to before. After so many years of indecision about correcting my upper teeth, I'm so pleased that I chose Illume, as I know I will not be disappointed with the results. Tim, who is carrying out my treatment is incredibly professional and I definitely feel relaxed and at ease. I cannot recommend Tim, Ali and their team highly enough! Thank you.
Finally I have found a team of professionals who really care about my teeth and well being. They are committed to delivering the highest standards of dental treatment and it is clear that there is great teamwork and an ethic of customer care and service rarely found these days. Illume offers a partnership - I feel part of the process and the team spend a great deal of time ensuring I understand what treatment I need and why, and offer advice and support on how to maintain the health of my mouth and teeth.
I have recommended several friends, work colleagues and family and they too have all been delighted with the treatment and customer care received. Thanks Illume!
I have been a patient at the Illume practice for over 25 years and have always received the best service and care during that time. They are a professional team with their eye firmly fixed on the provision of a first class service for all their clients in all aspects of oral health. The modern and relaxing surroundings put you at ease the moment you walk in. You are greeted with a smile from all members of the team and dealt with in a professional manner with all treatments and costs explained in full. If you are looking for a dental practice that goes that extra mile you won't go far wrong with Illume.
I visited Illume for the first time last week and it has totally transformed my perception of the 'dentist'. Not only was the atmosphere very relaxing and comforting, but all staff were also very pleasant and helpful.
The dentist I saw asked about my needs and concerns and provided me with a very thorough mouth examination that even screened for mouth cancers. I will definitely be going to Illume moving forwards and am pleased I have finally found a decent dentist since moving to this area just over a year ago.
I always used to go to NHS dentists so I was amazed to see the difference when I first visited the Illume practice. Illume's friendly staff always make me feel really welcome. They take the fear factor out of visiting the dentist and I come away feeling like my mouth is really clean. The practice is lovely and modern and parking is never a problem as it has its own car park.
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